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Customer service IT services and customer support will continue to evolve as new technologies are developed and customer expectations will continue to rise. By being proactive and partnering with a technology vendor who is intent on staying ahead of the curve, companies can gain an edge against the competition while building an unbreakable brand reputation.
Customer service IT services and customer support will continue to evolve as new technologies are developed and customer expectations will continue to rise. By being proactive and partnering with a technology vendor who is intent on staying ahead of the curve, companies can gain an edge against the competition while building an unbreakable brand reputation.
Sunday, October 16, 2016 1:00 AM
(BPT) - Think sales numbers trump customer service? Think again. Research shows companies focused on providing a superior experience across the customer journey realized a 20 percent increase in customer satisfaction and 10-15 percent increase in revenue. Furthermore, 45 percent of people will abandon an online transaction if their questions or concerns are not addressed quickly. And perhaps the most shocking of all: It costs six to seven times more to attract a new customer than to retain an existing customer.
  • NDOT to add additional traffic safety messages to electronic highway safety signs
    Wednesday, August 10, 2022 1:00 AM
    With 187 fatalities on Nevada roads this year, the Nevada Department of Transportation is boosting existing traffic safety messaging on electronic highway signs with “Friday Focus” messages.
  • Cattle Report continues to show decreasing cattle inventory
    Wednesday, August 10, 2022 1:00 AM
    The following is an article written by Dr. Kenny Burdine, Extension Professor, Livestock Marketing, University of Kentucky, and provides some good insight on what to expect from the cattle market for the rest of 2022.
  • Small arms training range planned for Nevada Guard after army approves new facility plan
    Wednesday, August 10, 2022 1:00 AM
    The Nevada National Guard is expected to have a small arms training range built at the Hawthorne Army Depot by fiscal year 2025, Nevada Sen. Jacky Rosen recently announced.
    The Democratic senator, a member of the Senate Armed Services Committee, said the U.S. Army will implement plans this year to construct an approved range at the sprawling military installation 70 miles south of Fallon.
  • Cannabis businesses frustrated by $111-per-hour bills for state regulator tasks
    Wednesday, August 10, 2022 1:00 AM
    Steve Cantwell has been cultivating cannabis for the past seven years through Green Life Productions, his Pahrump-based farm, and had no problems with state regulators when Nevada’s health and taxation departments oversaw the industry.
    But that all changed when the Cannabis Compliance Board took over two years ago. At a recent routine visit, Cantwell said, the inspector raised a litany of concerns about the company’s organic growing methods, kicking off an ongoing tug-of-war that’s forced the company to pay nearly $30,000 for regulators to carry out their oversight duties.
  • Tuesday, August 9, 2022 1:00 AM
    The Humboldt-Toiyabe National Forest’s Bridgeport Ranger District is asking for public comment on a proposal to increase the Hoover Wilderness permit fee for overnight trips on specific high-use trailheads. 
  • Tuesday, August 9, 2022 1:00 AM
    KLAS 8 News Now in Las Vegas and UNLV announced Monday they would jointly host debates for Nevada’s hotly-contested governor and U.S. Senate races — though it was not immediately clear if any of the four major campaigns have committed to attending those debates. 
    The first debate between the Gov. Steve Sisolak, a Democrat, and his Republican opponent, Clark County Sheriff Joe Lombardo, is set for Oct. 18. The second, between Sen. Catherine Cortez Masto, a Democrat, and her Republican opponent, former attorney general Adam Laxalt, is scheduled for Oct. 20. Both are set to take place at UNLV’s Judy Bayley Theater and will be aired statewide by KLAS and Univision. 
  • Poll: Nevadans favor ranked-choice voting
    Tuesday, August 9, 2022 1:00 AM
    A new poll released Wednesday from The Nevada Independent and OH Predictive Insights (OHPI) shows Nevada voters support a proposed ballot measure implementing open primaries and ranked choice voting by a 15-point margin — though nearly a third of voters say they neither support nor oppose the idea. 
  • Discoveries await
    Tuesday, August 9, 2022 1:00 AM
    Imagine the discoveries that the emigrants made as they traveled along the California Trail.  Discoveries about the landscape, about plants and animals, about those they traveled with, and themselves.  Summer camps at Nevada Outdoor School are full of discovery also.  While we may not travel thousands of miles over many months, our campers are transported by our outdoor educators into discovery mindsets, no matter where they are.
  • Tuesday, August 9, 2022 1:00 AM
    The Tri County Junior Livestock Board (TCJLB) is gearing up again to hold the annual Tri-County Junior Livestock Show and Sale for 2022. The annual Show and Sale are the culminating livestock events for the youth enrolled in 4-H, FFA or Grange livestock education programs.  The Show and Sale provide an opportunity for these youth to showcase their 4-H, FFA or Grange livestock projects. 
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