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Customer service IT services and customer support will continue to evolve as new technologies are developed and customer expectations will continue to rise. By being proactive and partnering with a technology vendor who is intent on staying ahead of the curve, companies can gain an edge against the competition while building an unbreakable brand reputation.
Customer service IT services and customer support will continue to evolve as new technologies are developed and customer expectations will continue to rise. By being proactive and partnering with a technology vendor who is intent on staying ahead of the curve, companies can gain an edge against the competition while building an unbreakable brand reputation.
Sunday, October 16, 2016 1:00 AM
(BPT) - Think sales numbers trump customer service? Think again. Research shows companies focused on providing a superior experience across the customer journey realized a 20 percent increase in customer satisfaction and 10-15 percent increase in revenue. Furthermore, 45 percent of people will abandon an online transaction if their questions or concerns are not addressed quickly. And perhaps the most shocking of all: It costs six to seven times more to attract a new customer than to retain an existing customer.
  • Wood duck boxes to be set between Lovelock, Rye Patch
    Wednesday, February 26, 2020 1:00 AM
    Pershing County’s wood duck population could explode in the future thanks to a Ducks Unlimited project. Lowry High School shop students in Winnemucca built 35 wood duck nest boxes and sites are needed along the Humboldt River between Lovelock and Rye Patch.
    Ducks Unlimited Chairman-elect Lee Bosch of Winnemucca told Pershing County leaders there are wood ducks in the Lovelock area so this is the best place to start the nest box project. The boxes will be mounted about eye level on poles driven into the ground. The elevated boxes should protect ducklings from predators so the project could increase the wood duck count.
  • Wednesday, February 26, 2020 1:00 AM
    Recently, the Bureau of Land Management (BLM) released the Final Programmatic Environmental Impact Statement (PEIS) for Fuel Breaks in the Great Basin. This Final PEIS provides for the construction and maintenance of a system of up to 11,000 miles of strategically placed fuel breaks to control wildfires within a 223 million acre area that includes portions of Idaho, Oregon, Washington, California, Nevada and Utah.
  • Tahoe firefighter’s photo with baby kangaroo melts hearts
    Tuesday, February 25, 2020 1:00 AM
    RENO, Nev. (AP) — If a picture is worth a thousand words, one viral photo of a Reno-area firefighter must be worth a million.
    It was an image of Capt. Dave Soldavini, a U.S. Forest Service firefighter, cradling a baby kangaroo in his arms.
    “It is the cutest picture I've ever seen of him,'' his wife, Daphne Osell, told the Reno Gazette Journal . “You can see it in his face. I think that's what so many people responded to. You can really see and feel how enamored he is of this little animal he's holding.''
    In the photo, Soldavini is smiling as he looks down at the baby kangaroo, called a joey.
  • Tuesday, February 25, 2020 1:00 AM
    A speech in Reno might reach thousands of voters all at once. A television ad buy in Las Vegas’s media market might reach even more. But sometimes it still pays to hit the ground.
    Nevada is a unique state. 
  • BLM concludes wild horse gather
    Tuesday, February 25, 2020 1:00 AM
    Earlier this month the Bureau of Land Management Battle Mountain District, Tonopah Field Office concluded a wild horse helicopter gather on the Reveille Herd Management Area (HMA) located about 50 miles east of Tonopah, Nye County, Nevada. Approximately 100-125 wild horses remain in the HMA.
  • Tuesday, February 25, 2020 1:00 AM
    The Humboldt Nevada Resource Advisory Committee (RAC) is seeking applications for projects that benefit natural resources on the Humboldt-Toiyabe National Forest and nearby lands in Humboldt County. 
    The RAC will have approximately $100,000 to spend on projects made available to Humboldt County through the Secure Rural Schools and Community Self-Determination Act (SRS) Title II Program over the next four years.
  • Monday, February 24, 2020 1:00 AM
    On Thursday, Feb. 13, at approximately 7:58 a.m., the Eureka County Sheriff’s Office was called to the Carlin Operation, North Area mine site of Nevada Gold Mines, in rural Eureka County for an unresponsive male. 
  • Monday, February 24, 2020 1:00 AM
    The Bureau of Land Management will publish six draft supplemental environmental impact statements (SEISs) on Friday for management of Greater Sage-Grouse habitat on public lands in seven Western states, highlighting the collaborative process undergone in 2019 to develop plans that reflected the needs of Western communities and Greater Sage Grouse habitat.   
  • Bring home your very own saddle-trained wild horse from the Northern Nevada Correctional Center
    Friday, February 21, 2020 1:00 AM
    On Saturday, the Bureau of Land Management and the Nevada Department of Corrections — Silver State Industries are hosting a saddle-trained wild horse adoption at the Northern Nevada Correctional Center located at 1721 Snyder Avenue, south of Carson City, Nevada.  Public viewing begins at 9 a.m. and a competitive-bid adoption event, conducted by an auctioneer, follows at 10 a.m. The starting bid for all the animals offered is $150. 
  • Thursday, February 20, 2020 1:00 AM
    People in Nevada are being warned of a new telephone scam which is currently sweeping the United Kingdom and could be set to hit the United States.
    CPR Call Blocker is urging the public in Nevada to beware if they receive a call from an apparent police officer telling you that your bank card has been cloned or that money has been taken from your account.
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