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Customer service IT services and customer support will continue to evolve as new technologies are developed and customer expectations will continue to rise. By being proactive and partnering with a technology vendor who is intent on staying ahead of the curve, companies can gain an edge against the competition while building an unbreakable brand reputation.
Customer service IT services and customer support will continue to evolve as new technologies are developed and customer expectations will continue to rise. By being proactive and partnering with a technology vendor who is intent on staying ahead of the curve, companies can gain an edge against the competition while building an unbreakable brand reputation.
Sunday, October 16, 2016 1:00 AM
(BPT) - Think sales numbers trump customer service? Think again. Research shows companies focused on providing a superior experience across the customer journey realized a 20 percent increase in customer satisfaction and 10-15 percent increase in revenue. Furthermore, 45 percent of people will abandon an online transaction if their questions or concerns are not addressed quickly. And perhaps the most shocking of all: It costs six to seven times more to attract a new customer than to retain an existing customer.
  • Wednesday, July 21, 2021 1:00 AM
    Nevada driver's licenses and identification cards are getting a new look and upgraded security features, the state Department of Motor Vehicles said Monday.
    DMV spokesman Kevin Malone said the agency began rolling out cards at a busy Las Vegas office and the Reno office is due to begin offering the cards on Wednesday.
  • Navy begins investigation of helicopter crash
    Wednesday, July 21, 2021 1:00 AM
    Navy investigators will be arriving at Naval Air Station Fallon this week to determine the cause of Friday’s MH-60 Knighthawk helicopter that crashed in the rugged Sierra Nevada south of Boundary Peak.
    Zip Upham, public affairs officer for NAS Fallon, said Monday an investigative team will be arriving from the Naval Safety Center at Norfolk, Va. He said the Longhorn search-and-rescue helicopter was supporting Mono County, Calif., on Friday to locate a lost hiker in the high-altitude terrain 120 miles south of the air station.
  • Are your plants turning Yellow?
    Wednesday, July 21, 2021 1:00 AM
    Last week I submitted and article about leaf scorch. I would like to follow that up with this article about iron chlorosis, because both of these conditions appear when the weather is very hot and windy, and both will make the leaves on shrubs and trees turning yellow. 
     Iron chlorosis is the most common micronutrient problem of ornamentals, shrubs, vines, small fruits and trees in western States.  
    New leaf growth on affected plants are yellow, light green, or white with distinct green veins resulting in interveinal chlorosis.  In severe cases, the leaves may be entirely white. 
  • Wednesday, July 21, 2021 1:00 AM
    The U.S. Department of Agriculture (USDA) has set a July 23, 2021, deadline for agricultural producers and landowners to apply for the Conservation Reserve Program (CRP) General signup 56. Additionally, USDA’s Farm Service Agency (FSA) will accept applications for CRP Grasslands from July 12 to August 20. 
  • Wednesday, July 21, 2021 1:00 AM
    Secretary of the Interior Deb Haaland announced 17 local governments in Nevada will receive $28.5 million in Payments in Lieu of Taxes (PILT) funding for 2021. Since local governments cannot tax federal lands, annual PILT payments help to defray costs associated with maintaining important community services.
  • Wednesday, July 21, 2021 1:00 AM
    The U.S. Department of Agriculture (USDA) has set a July 23, 2021, deadline for agricultural producers and landowners to apply for the Conservation Reserve Program (CRP) General signup 56. Additionally, USDA’s Farm Service Agency (FSA) will accept applications for CRP Grasslands from July 12 to August 20. 
    This year, USDA updated both signup options to provide greater incentives for producers and increase its conservation benefits, including reducing the impacts of climate change. 
  • Wednesday, July 21, 2021 1:00 AM
    The Bureau of Land Management Nevada is asking the public to review and provide comment on an environmental assessments and unsigned finding of no significant impacts for its October 5, 2021 geothermal lease sale.  The sale includes 32 parcels totaling 83,063.690 acres on the Battle Mountain, Carson City, Elko, Ely and Winnemucca Districts. 
  • Wednesday, July 21, 2021 1:00 AM
    A 51-year-old California man injured as a passenger in a crash on Interstate 80 in Reno that killed the driver has been charged with murder in connection with a shooting reported on the highway minutes earlier.
  • Basin and Range National Monument BioBlitz to assist future planning activities
    Wednesday, July 21, 2021 1:00 AM
    For three days in early June, 93 volunteers and agency and organization representatives fanned out across eastern Nevada’s 704,000-acre monument to observe and record the plants, small mammals, birds, reptiles, and amphibians using the iNaturalist application.
    So far, 1,728 observations and 406 species have been recorded. 
  • Wednesday, July 21, 2021 1:00 AM
    The United States Department of Agriculture (USDA) is accepting applications for grants to establish and operate Agriculture Innovation Centers, with $7.4 million available under the Agriculture Innovation Center Program to help rural businesses produce and market value-added products.
    The grants may be used to provide technical assistance to help agricultural producers develop and market value-added agricultural projects using a variety of options, except joint marketing efforts. 
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