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Customer service IT services and customer support will continue to evolve as new technologies are developed and customer expectations will continue to rise. By being proactive and partnering with a technology vendor who is intent on staying ahead of the curve, companies can gain an edge against the competition while building an unbreakable brand reputation.
Customer service IT services and customer support will continue to evolve as new technologies are developed and customer expectations will continue to rise. By being proactive and partnering with a technology vendor who is intent on staying ahead of the curve, companies can gain an edge against the competition while building an unbreakable brand reputation.
Sunday, October 16, 2016 1:00 AM
(BPT) - Think sales numbers trump customer service? Think again. Research shows companies focused on providing a superior experience across the customer journey realized a 20 percent increase in customer satisfaction and 10-15 percent increase in revenue. Furthermore, 45 percent of people will abandon an online transaction if their questions or concerns are not addressed quickly. And perhaps the most shocking of all: It costs six to seven times more to attract a new customer than to retain an existing customer.
  • Poll: Economy dominates priority list for Nevada voters; Biden remains unpopular
    Wednesday, August 17, 2022 1:00 AM
    More than four in 10 Nevada voters believe the economy is the most important issue facing Nevada, and just three months away from the midterm elections, it could be the single biggest force driving them to the polls, according to a new Nevada Independent/OH Predictive Insights poll.
    As Republicans hammer Democrats over the country’s 40-year high inflation rate and raise questions about whether the U.S. is in a recession, the poll found Nevada voters are more concerned about the economy than any other issue facing the Silver State.
  • Tuesday, August 16, 2022 1:00 AM
    The state’s first rural case of monkeypox has been identified in Humboldt County.
    The Nevada Division of Public and Behavioral Health, Office of State Epidemiology, confirmed the positive result on Monday, August 8. 
    According to the state, the individual has not required hospitalization and is isolating at home; no other cases have been identified in Nevada’s rural counties.
  • Tuesday, August 16, 2022 1:00 AM
    Students are returning to classrooms with additional resources this year. The State of Nevada has invested $75 million for free school meals in Nevada schools operating the National School Lunch Program (NSLP) to continue pandemic recovery and ensure students have food to eat by providing free school breakfast and lunch. NSLP is administered through the Nevada Department of Agriculture (NDA).
  • Tuesday, August 16, 2022 1:00 AM
    Dementia Friendly Nevada is sponsoring a Summit in Reno at the Peppermill September 11-13. You are invited. The actual title is “Dementia Friendly Nevada Strategic Planning Summit”. 
  • Poll: Support for gun control policies such as universal background checks, raising buying age
    Tuesday, August 16, 2022 1:00 AM
    Nevadans are roughly split on whether stricter gun laws would reduce mass shootings, but vast majorities support gun control policies such as universal background checks and raising the legal age for purchasing assault and semi-automatic weapons to 21, according to the new Nevada Independent/OH Predictive Insights poll.
  • Tuesday, August 16, 2022 1:00 AM
    In his campaign for Senate, Republican candidate and former Attorney General Adam Laxalt has often criticized Democratic policies prioritizing renewables and called for an increased use of domestic fossil fuels. 
  • Tuesday, August 16, 2022 1:00 AM
    Through Sept. 8, the Nevada Department of Transportation is inviting the public to comment on planned transportation projects and improvements as outlined in the Annual Work Program (AWP) and annual update of the Statewide Transportation Improvement Program (STIP).
    The public can comment on the draft list of projects contained in the proposed Annual Work Program and STIP before it is finalized for review and potential approval and/or acceptance by the state transportation board and governing federal agencies.
  • Tuesday, August 16, 2022 1:00 AM
    A bill passed by the Nevada legislature—Senate Bill 543—during the 2019 legislative session, has caused major upset amongst many rural school districts as a result of the new education funding formula, which sweeps the Net Proceeds of Minerals (NPM) from individual school districts to the state. 
  • Tuesday, August 16, 2022 1:00 AM
    The public is invited to comment on a Preliminary Environmental Assessment for a proposed land conveyance. The comment period will be 30 days long.
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